TERMS OF USE & SPACE LISTING POLICY

Last updated: 8 July 2026 Please read these Terms of Service carefully before using Look. These Terms govern your access to and use of the Look website, marketplace, platform, tools, listings, booking flows, payment flows, messaging features, and related services. 1 - Interpretation and Definitions 1.1 - Interpretation Words with initial capital letters have meanings defined under these Terms. The same definitions apply whether the terms appear in singular or plural form. 1.2 - Definitions • Account means a unique account created for You to access the Service or parts of the Service. • Advertiser means a User who searches for, requests, books, purchases, or pays for Advertising Space or related services through the Service. • Advertising Space means any physical, digital, out-of-home, indoor, outdoor, commercial, venue- based, parking, hospitality, transport, screen, surface, frame, billboard, wall, or other advertising opportunity listed, offered, booked, or managed through the Service. • Affiliate means an entity that controls, is controlled by, or is under common control with a party, where control means ownership of 50% or more of the shares, equity interests, voting rights, or other securities entitled to vote for the election of directors or other managing authority. • Booking means a request, reservation, order, purchase, rental, campaign placement, or other transaction made through the Service for Advertising Space or related services. • Campaign means an advertising campaign, placement, creative display, activation, installation, or related promotional activity booked or managed through the Service. • Company means LOOK PLATFORM SOCIEDAD LIMITADA, NIF B27613595, with registered address at Calle Enrique Soriano, 18, 46111 Rocafort, Valencia/València, Spain. The Company is also referred to as "Look", "We", "Us", or "Our" in these Terms. • Content means text, images, videos, audio, graphics, logos, trademarks, designs, advertising creatives, campaign materials, listings, descriptions, links, documents, or other information posted, uploaded, submitted, linked to, displayed, or otherwise made available by You or other Users through the Service. • Country means Spain. • Device means any device that can access the Service, such as a computer, mobile phone, tablet, or similar device. • Feedback means feedback, ideas, improvements, suggestions, requests, comments, or proposals sent by You regarding the Service, Look, or any related product, feature, or business opportunity. • Listing means a page, offer, profile, description, or other publication on the Service describing Advertising Space or related services available for Booking. • Operator means LOOK PLATFORM SOCIEDAD LIMITADA, operating the Look marketplace and related Service. • Service means the Website, marketplace, application, software, tools, account features, booking flows, messaging tools, payment flows, and related services provided by Look. • Service Fee means any fee, commission, platform fee, management fee, processing fee, or other charge applied by Look for the use of the Service or in connection with a Booking. Look Platform SL - Terms of Service • Space Owner means a User who lists, offers, manages, controls, represents, or makes available Advertising Space or related services through the Service. • Terms of Service means these Terms of Service, which form the agreement between You and the Company regarding the use of the Service. • Third-party Service means any service, website, content, data, software, payment processor, hosting provider, analytics provider, email provider, identity verification provider, logistics provider, installer, production provider, or other service provided by a third party that may be displayed, integrated, used, linked, or made available through the Service. • User means any visitor, Account holder, Advertiser, Space Owner, business, organization, representative, or other person or entity accessing or using the Service. • Website means Look, accessible from https://www.lookthesoftware.com. • You means the individual accessing or using the Service, or the company, organization, partnership, association, public body, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. 2 - Contact Us If You have any questions about these Terms of Service, You can contact Us: • By email: info@lookthesoftware.com • By visiting Our website: https://www.lookthesoftware.com 3 - Acknowledgment and Acceptance These Terms govern the use of the Service and set out the rights and obligations of all Users. By accessing or using the Service, creating an Account, submitting a Listing, requesting a Booking, paying for a Campaign, or otherwise using Look, You agree to be bound by these Terms. If You do not agree with any part of these Terms, You may not access or use the Service. You represent that You are legally capable of entering into binding contracts and that You are at least the age of majority under the laws applicable to You. The Service is not intended for minors. If You use the Service on behalf of a company, organization, or other legal entity, You represent and warrant that You have authority to bind that entity to these Terms. Your use of the Service is also subject to Our Privacy Policy, which explains how We collect, use, store, and disclose personal data. Please read Our Privacy Policy carefully before using the Service. 4 - Nature of the Service Look is a marketplace and platform that helps connect Advertisers with Space Owners for the discovery, listing, booking, management, and payment of Advertising Spaces and related services. Unless expressly stated otherwise in writing, Look is not the owner, landlord, operator, agency of record, media owner, advertising guarantor, or exclusive representative of any Advertising Space listed by a Space Owner. Look does not automatically become a party to the separate commercial relationship between an Advertiser and a Space Owner, except for the rights and obligations expressly set out in these Terms or in a separate written agreement with Look. Look may provide marketplace tools, support, payment facilitation, campaign coordination, administrative services, installation coordination, or other related services. The availability, scope, and price of those services may vary by Booking, location, User, or Campaign. Look does not guarantee any specific number of impressions, views, scans, leads, customers, sales, revenue, brand lift, foot traffic, or commercial result from any Advertising Space or Campaign, unless expressly agreed in writing by Look. Look Platform SL - Terms of Service

5 - User Accounts 5.1 - Account Creation When You create an Account, You must provide information that is accurate, complete, and current. Failure to do so may constitute a breach of these Terms and may result in suspension or termination of Your Account. You may not use a username, business name, trade name, brand, logo, or other identifier that You are not lawfully entitled to use, that infringes the rights of another person or entity, or that is offensive, misleading, unlawful, or otherwise inappropriate. 5.2 - Account Information and Verification You may be asked to provide information relevant to Your Account, including Your name, business name, email address, phone number, address, billing details, tax details, payment details, business registration details, proof of authority, identity verification documents, and other information reasonably required to operate the Service, process Bookings, comply with legal obligations, prevent fraud, or administer payments. Before or during the creation of Listings or the placement of Bookings, Space Owners and Advertisers may be asked to provide additional information, including bank account details, tax information, invoicing information, identity documents, campaign information, creative materials, permissions, authorizations, or documents proving their rights to offer or use an Advertising Space. 5.3 - Account Review Unless expressly stated as part of a feature of the Service or a separate written agreement, Look does not perform comprehensive background checks on Users and does not endorse any User, Listing, Advertising Space, Campaign, or Content. Look does not guarantee the reliability, accuracy, legality, suitability, performance, or completeness of information provided by Users. 5.4 - Account Password and Security You are responsible for safeguarding the password and access credentials used to access Your Account. You are responsible for all activities that occur under Your Account, whether authorized by You or not, unless caused by Look's own breach of these Terms or applicable law. You must notify Us immediately if You become aware of any unauthorized access, security incident, breach, suspected fraud, or other misuse of Your Account. 5.5 - Account Suspension and Termination We may suspend, restrict, or terminate Your Account or access to the Service immediately, with or without prior notice, if We reasonably believe that You have breached these Terms, violated applicable law, provided inaccurate information, infringed third-party rights, created risk for Look or other Users, failed to pay amounts due, engaged in fraud, abused the Service, or otherwise acted in a way that is harmful to the Service or other Users. If You wish to terminate Your Account, You may discontinue using the Service, delete Your Account where that feature is available, or contact Us for assistance. Termination does not affect rights and obligations that have already accrued, including payment obligations, Booking obligations, intellectual property licenses granted for active Campaigns, confidentiality obligations, limitation of liability provisions, and dispute resolution provisions. Look Platform SL - Terms of Service

6 - Listings, Advertising Spaces, and Campaigns 6.1 - Listings by Space Owners Space Owners are responsible for the accuracy, completeness, legality, availability, pricing, permissions, and suitability of their Listings and Advertising Spaces. A Space Owner must only list Advertising Spaces that it owns, controls, manages, represents, or is legally authorized to offer. Space Owners must clearly disclose relevant conditions, restrictions, technical requirements, dimensions, installation requirements, display dates, visibility limitations, venue rules, content rules, approval procedures, availability, pricing, taxes, and any other material information that may affect an Advertiser's decision to book the Advertising Space. Look may review, edit, reject, remove, suspend, or request changes to Listings at any time if We believe they are inaccurate, incomplete, unlawful, misleading, unavailable, infringing, unsafe, inappropriate, or inconsistent with the Service. 6.2 - Bookings by Advertisers Advertisers are responsible for reviewing all Listing details, Campaign requirements, prices, dates, cancellation terms, technical specifications, creative requirements, restrictions, and other relevant information before making a Booking. By placing a Booking, You warrant that You are legally capable of entering into binding contracts, that You have authority to act for the Advertiser, and that all information and materials You submit are accurate, lawful, and complete. A Booking is only confirmed when accepted through the Service or otherwise confirmed in writing by Look or the relevant Space Owner, depending on the applicable Booking flow. Look may refuse, cancel, or require modification of any Booking where necessary to protect the Service, comply with law, prevent fraud, correct errors, respect Space Owner requirements, or enforce these Terms. 6.3 - Availability, Errors, and Inaccuracies Listings and Advertising Spaces may be updated, changed, withdrawn, mispriced, described inaccurately, temporarily unavailable, or affected by circumstances outside the control of Look or the Space Owner. Look and Space Owners do not guarantee that all Listing information is always accurate, complete, current, or available. We reserve the right to correct errors, inaccuracies, or omissions, and to update or change information at any time without prior notice, including after a Booking request has been submitted, where permitted by applicable law. 6.4 - Approval of Campaigns and Creatives All Campaigns, advertisements, creatives, installations, activations, and materials may be subject to review and approval by Look, the Space Owner, venue operators, landlords, municipalities, authorities, regulators, or other relevant parties. Approval may be refused, delayed, conditioned, suspended, or withdrawn where required by law, venue rules, technical constraints, brand safety concerns, public order, third-party rights, or these Terms. Approval of Content by Look or a Space Owner does not mean that Look confirms the legality, accuracy, compliance, or suitability of the Content. The Advertiser remains solely responsible for its Campaign and Content. Look Platform SL - Terms of Service

7 - User Content and Advertising Materials 7.1 - Your Right to Submit Content The Service may allow You to post, upload, submit, display, or share Content, including Listings, business profiles, images, logos, campaign materials, and advertising creatives. You are solely responsible for the Content You submit, including its legality, accuracy, reliability, appropriateness, and compliance with applicable law and third-party rights. By submitting Content to the Service, You grant Look a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify, adapt, format, translate, publish, publicly display, publicly perform, distribute, transmit, and otherwise use the Content to operate, provide, improve, market, and promote the Service, Listings, Bookings, and Campaigns. Where Content is submitted for a Campaign, You also grant Look, the relevant Space Owner, and their service providers the right to reproduce, display, print, install, publish, transmit, distribute, adapt, and otherwise use that Content as reasonably necessary to deliver, manage, monitor, document, and promote the Campaign, including through physical displays, digital screens, printed materials, installation proofs, campaign reports, and marketplace previews. You retain ownership of Your Content, subject to the licenses granted in these Terms. You represent and warrant that You own or have all rights, licenses, permissions, consents, and authorizations necessary to submit the Content and grant the licenses described in these Terms. 7.2 - Content Restrictions You may not submit, publish, display, promote, or request any Content or Campaign that is unlawful, misleading, deceptive, infringing, fraudulent, harmful, unsafe, discriminatory, defamatory, obscene, abusive, threatening, hateful, harassing, invasive of privacy, or otherwise objectionable. Examples of prohibited or restricted Content may include, without limitation: • Content that violates any applicable law, regulation, advertising code, consumer protection rule, intellectual property right, image right, privacy right, publicity right, contract, venue rule, or third- party policy. • False, misleading, deceptive, unfair, or unsubstantiated claims, including claims about pricing, performance, health, safety, financial returns, availability, or endorsements. • Content that infringes copyrights, trademarks, trade secrets, design rights, database rights, moral rights, image rights, or other proprietary rights. • Content that contains hate, discrimination, harassment, threats, incitement to violence, exploitation, or targeted abuse based on protected or sensitive characteristics. • Content involving illegal goods or services, counterfeit goods, stolen goods, weapons, illegal drugs, or other prohibited products or services. • Adult, sexually explicit, obscene, or highly offensive material where not permitted by Look, the Space Owner, the venue, or applicable law. • Political, electoral, religious, gambling, alcohol, tobacco, vape, cannabis, financial, health, medical, pharmaceutical, or other regulated advertising unless expressly approved and compliant with all applicable rules. • Spam, malware, phishing, unauthorized solicitation, malicious code, scraping, automated abuse, or attempts to bypass security or payment systems. • Content that impersonates any person or entity or misrepresents affiliation, sponsorship, authorization, or endorsement. Look Platform SL - Terms of Service

7.3 - Content Backups Although We may perform backups, We do not guarantee that Content will never be lost, corrupted, deleted, or unavailable. You are responsible for maintaining complete and accurate copies of all Content, campaign files, creative files, approvals, and related materials outside the Service. 7.4 - Intellectual Property of Others and Copyright Infringement We respect the intellectual property rights of others. If You believe that Content available through the Service infringes Your copyright, trademark, image rights, or other intellectual property rights, please contact Us at info@lookthesoftware.com with sufficient information to identify the allegedly infringing Content and the rights claimed. Your notice should include, where applicable: identification of the protected work or right; the location of the allegedly infringing Content on the Service; Your name and contact details; a statement explaining why You believe the use is unauthorized; and a statement that the information provided is accurate and that You are the rights holder or authorized to act on behalf of the rights holder. Upon receipt of a notice, Look may take any action it considers appropriate, including requesting further information, notifying the User who submitted the Content, removing or disabling access to Content, suspending Accounts, or taking other measures required by law or these Terms. 8 - Payments, Fees, Taxes, and Invoicing 8.1 - Payments Bookings and related services may require payment through the Service or through a third-party payment processor. Payment methods, currencies, timing, authorization, settlement, payout, chargebacks, refunds, and payment limits may depend on the payment providers and countries involved. By submitting payment information, You represent and warrant that You are authorized to use the selected payment method and that the information You provide is true, correct, and complete. You authorize Look and its payment processors to charge the applicable amounts, including prices, Service Fees, taxes, processing fees, and other charges displayed or agreed in connection with the Booking. Look does not store full payment card details unless expressly stated. Payment information may be processed by third-party payment processors subject to their own terms and privacy policies. 8.2 - Service Fees and Commission Look may charge Service Fees, commissions, management fees, processing fees, or other charges for use of the Service or in connection with Bookings. Where applicable, the amount, calculation method, or percentage of Service Fees will be displayed during the Booking flow, stated in a Listing, communicated in writing, or agreed in a separate agreement. Unless otherwise agreed in writing, Look may apply a platform commission of 5% to transactions or Bookings facilitated through the Service. Look reserves the right to change its fees, fee structure, and commission model at any time, subject to applicable law and any existing written agreement. 8.3 - Taxes Users are responsible for any taxes, duties, levies, VAT, GST/HST, sales taxes, withholding taxes, reporting obligations, and similar charges applicable to their use of the Service, Listings, Bookings, Campaigns, payments, or payouts. Look may collect, calculate, withhold, report, or remit taxes where required by law or where supported by the Service. However, Users remain responsible for determining their own tax obligations and obtaining appropriate professional advice where needed. Look Platform SL - Terms of Service

8.4 - Invoices and Payment Records Invoices, receipts, order confirmations, payout records, or other payment documentation may be provided through the Service, by email, by the relevant Space Owner, by Look, or by a third-party payment processor, depending on the Booking structure and applicable legal requirements. Users must provide accurate billing, tax, and invoicing information. Look is not responsible for delays, rejected payments, incorrect invoices, or failed payouts caused by inaccurate or incomplete information provided by Users. 9 - Booking Changes, Cancellations, Refunds, and Disputes 9.1 - Booking Modification Advertisers and Space Owners are responsible for any Booking modifications they agree to make through the Service or in writing. Modifications may be subject to availability, additional charges, approval requirements, technical limitations, production timelines, installation timelines, and applicable taxes. 9.2 - Cancellation by Look Look may refuse, suspend, or cancel a Booking if We reasonably believe that the Booking, Content, User, payment, Listing, or Campaign is unlawful, unauthorized, fraudulent, unsafe, misleading, technically impossible, unavailable, infringing, inconsistent with venue rules, inconsistent with these Terms, or likely to create risk for Look, Users, the public, or third parties. 9.3 - Cancellation by Advertisers Cancellation rights and refunds for Advertisers depend on the Listing terms, Booking terms, cancellation policy, campaign stage, production costs, installation costs, payment processor rules, and any separate written agreement. Unless expressly stated otherwise, fees already incurred for production, administration, payment processing, installation, design, printing, delivery, or reserved Advertising Space may be non-refundable. If circumstances outside Your reasonable control require You to cancel a Booking, contact Us as soon as possible. Look may, at its discretion and subject to applicable law and Space Owner requirements, help coordinate a rescheduling, credit, partial refund, or other resolution. 9.4 - Cancellation by Space Owners If a Space Owner cancels a confirmed Booking, removes an Advertising Space, fails to provide the Advertising Space, or materially changes the Advertising Space after confirmation, Look may require the Space Owner to cooperate in providing an alternative Advertising Space, rescheduling the Campaign, issuing a refund, covering reasonable costs, or taking other corrective action. Look may also restrict or suspend the Space Owner's Account or Listings. 9.5 - Booking Disputes If an Advertiser or Space Owner disputes a Booking, payment, payout, refund, cancellation, campaign delivery, or other issue, they must notify Look as soon as possible and provide relevant documentation. Look may attempt to assist with the dispute, but unless required by law or expressly agreed in writing, Look is not required to resolve all disputes between Users and does not guarantee a particular outcome. Where Look makes a discretionary decision regarding a marketplace dispute, Users agree to cooperate in good faith and provide reasonable evidence, including messages, photos, proofs of installation, campaign reports, payment confirmations, approvals, and other relevant records. Look Platform SL - Terms of Service

10 - Installation, Production, and Campaign Delivery Some Campaigns may require design adaptation, printing, mounting, installation, removal, digital scheduling, proofing, photography, maintenance, or other services. Responsibility for these services will depend on the Listing, Booking, separate written agreement, or instructions provided by Look or the Space Owner. Advertisers are responsible for providing creative materials in the required format, size, resolution, language, file type, deadline, and specifications. Delays or errors caused by late, incomplete, incorrect, non-compliant, or low-quality materials may affect Campaign delivery and may not entitle the Advertiser to a refund. Space Owners are responsible for providing access, permissions, operational cooperation, technical information, venue rules, installation requirements, and any other information required to deliver the Campaign where those responsibilities apply to the Space Owner. Look is not liable for delays, interruptions, reduced visibility, weather impacts, vandalism, technical failures, venue closures, construction, maintenance, public authority action, third-party actions, force majeure events, or other circumstances outside Look's reasonable control, except to the extent required by applicable law or expressly agreed in writing. 11 - User Conduct You agree not to misuse the Service. You must not: • Use the Service for unlawful, fraudulent, misleading, harmful, or abusive purposes. • Circumvent or attempt to circumvent Look's fees, payment processes, booking flows, or marketplace protections. • Contact Users outside the Service for the purpose of avoiding Service Fees or taking transactions off-platform where such conduct is prohibited by Look or a separate agreement. • Scrape, crawl, copy, harvest, reverse engineer, interfere with, overload, disrupt, or attempt to gain unauthorized access to the Service or its systems. • Upload malware, malicious code, or any content designed to damage, interfere with, or access data or systems without authorization. • Misrepresent identity, authority, affiliation, availability, pricing, campaign performance, ownership, permissions, or rights. • Use the Service in a way that harms Look, Users, third parties, public safety, or the integrity of the marketplace. 12 - Privacy and Data Protection Your use of the Service is subject to Our Privacy Policy. The Privacy Policy explains how Look collects, uses, stores, shares, and protects personal data, and how Users may exercise privacy rights under applicable laws, including Spain/EU data protection laws and Canadian privacy laws where applicable. Users must comply with all applicable data protection, privacy, electronic communications, anti-spam, and marketing laws when using the Service, contacting other Users, uploading Content, managing Campaigns, collecting leads, using QR codes, running promotions, or processing personal data obtained through a Campaign. 13 - Third-party Services The Service may include, integrate with, link to, or rely on Third-party Services, including payment processors, analytics providers, hosting providers, communication tools, mapping tools, identity Look Platform SL - Terms of Service

verification providers, email providers, advertising platforms, installation providers, production providers, or other services. Third-party Services are governed by their own terms, policies, fees, technical requirements, availability, and limitations. Look is not responsible for Third-party Services and does not control their content, performance, security, privacy practices, or availability. You should review the terms and privacy policies of any Third-party Services that You use in connection with the Service. 14 - Intellectual Property of the Service The Service, including its software, design, layout, features, functionality, trademarks, trade names, logos, text, graphics, marketplace structure, database elements, and original content created by Look, is and will remain the exclusive property of Look or its licensors, excluding Content provided by Users. The Service is protected by copyright, trademark, database, unfair competition, and other laws of Spain, the European Union, Canada, and other countries where applicable. You may not use Look's trademarks, trade dress, branding, logos, domain names, or other distinctive signs without Our prior written consent, except where permitted by law. 15 - Feedback If You provide Feedback to Look, You assign to Look all rights, title, and interest in that Feedback. If such assignment is ineffective, You grant Look a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, disclose, distribute, modify, commercialize, and otherwise exploit the Feedback without restriction or compensation to You. 16 - Disclaimer of Warranties and Limitation of Liability 16.1 - Disclaimer The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, Look disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, and uninterrupted or error-free operation. Look does not warrant that the Service will meet Your requirements, achieve any intended results, be compatible with other systems, operate without interruption, be free from errors, viruses, malware, or harmful components, or that defects will be corrected. 16.2 - Marketplace and Campaign Disclaimer To the maximum extent permitted by applicable law, Look is not responsible for the acts, omissions, Content, Listings, Advertising Spaces, promises, warranties, representations, performance, payments, taxes, legal compliance, or disputes of Users, Space Owners, Advertisers, venues, installers, suppliers, or other third parties. Look does not guarantee Campaign results, audience reach, views, foot traffic, impressions, QR scans, leads, conversions, sales, revenue, availability, exclusivity, or suitability of any Advertising Space unless expressly agreed in writing by Look. 16.3 - Limitation of Liability To the maximum extent permitted by applicable law, Look and its affiliates, directors, officers, employees, agents, suppliers, and service providers shall not be liable for indirect, incidental, special, consequential, exemplary, punitive, or similar damages, including loss of profits, revenue, goodwill, data, business opportunities, reputation, or business interruption, arising out of or related to the Look Platform SL - Terms of Service

Service, these Terms, Listings, Bookings, Campaigns, Content, Third-party Services, or interactions between Users. To the maximum extent permitted by applicable law, Look's total aggregate liability for any claim arising out of or relating to the Service or these Terms shall be limited to the greater of: (a) the amount of Service Fees actually paid by You to Look for the Booking giving rise to the claim during the three months before the event giving rise to liability; or (b) EUR 100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or mandatory consumer rights where applicable. 17 - Indemnification To the maximum extent permitted by applicable law, You agree to defend, indemnify, and hold harmless Look and its affiliates, directors, officers, employees, agents, suppliers, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to: • Your breach of these Terms; • Your use or misuse of the Service; • Your Content, Listings, Campaigns, Advertising Spaces, or Booking activity; • Your violation of applicable law, advertising rules, venue rules, third-party rights, privacy rights, image rights, intellectual property rights, or contractual obligations; • Your failure to obtain required permissions, approvals, licenses, consents, or authorizations; • Any dispute between You and another User, Space Owner, Advertiser, venue, supplier, installer, or third party. 18 - Governing Law and Jurisdiction These Terms and Your use of the Service are governed by the laws of Spain, excluding conflict of law rules. Your use of the Service may also be subject to other local, regional, national, European Union, Canadian, or international laws depending on Your location, role, Campaign, Advertising Space, or transaction. Unless mandatory law provides otherwise, the courts of Valencia, Spain shall have jurisdiction over disputes arising out of or relating to these Terms, the Service, or any Booking involving Look. 18.1 - European Union Users If You are a European Union consumer, You will benefit from any mandatory provisions of the law of the country in which You are resident. Nothing in these Terms limits rights that cannot be waived under applicable consumer protection laws. 18.2 - Canada Users If You are located in Canada or use the Service in connection with Advertising Spaces, Campaigns, payments, or commercial activities in Canada, You are responsible for complying with applicable Canadian federal, provincial, and local laws, including advertising, consumer protection, privacy, anti- spam, tax, and signage rules where applicable. Nothing in these Terms limits rights or obligations that cannot be waived under applicable Canadian law. 18.3 - Informal Dispute Resolution If You have any concern or dispute about the Service, You agree to first contact Look at info@lookthesoftware.com and attempt to resolve the matter informally in good faith before starting formal proceedings, unless applicable law allows You to proceed directly or requires otherwise. Look Platform SL - Terms of Service

18.4 - Alternative Dispute Resolution Where applicable, Users may have access to consumer dispute resolution bodies or other alternative dispute resolution mechanisms under applicable law. Look does not commit to using any particular alternative dispute resolution body unless required by law or agreed in writing. 19 - Severability and Waiver If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be changed and interpreted to accomplish its objectives to the greatest extent permitted by applicable law, and the remaining provisions will continue in full force and effect. The failure of Look to exercise a right or require performance of an obligation under these Terms does not waive Look's ability to exercise that right or require that performance at any later time. A waiver of one breach does not constitute a waiver of any subsequent breach. 20 - Assignment You may not assign or transfer Your rights or obligations under these Terms without Our prior written consent. Look may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, financing, change of control, or transfer of the Service, provided that such assignment complies with applicable law. 21 - Changes to these Terms We may modify or replace these Terms at Our discretion. If a change is material, We will make reasonable efforts to provide notice before the new Terms take effect, such as by posting the updated Terms on the Website, notifying Users through the Service, or sending an email to the address associated with Your Account. The updated Terms will be effective when posted or at the time stated in the notice. By continuing to access or use the Service after the updated Terms become effective, You agree to be bound by the updated Terms. If You do not agree to the updated Terms, You must stop using the Service. 22 - Entire Agreement These Terms, together with the Privacy Policy, any applicable Listing terms, Booking terms, payment terms, and any separate written agreement between You and Look, constitute the agreement between You and Look regarding the Service. If there is a conflict between these Terms and a separate written agreement signed or expressly accepted by Look, the separate written agreement will control only for the subject matter covered by that agreement. Look Platform SL - Terms of Service